A series of studies from Utah State University researchers has identified key priority areas for Extension programming and highlighted significant organizational risks facing the agency. Data collected from 1,043 Utah residents identified environmental quality, conservation capacity, community development, and agriculture and food safety as the primary areas requiring Extension resources.
Resident Programming Priorities
Research conducted by Utah State University scientists Lendel K. Narine, Amanda D. Ali, and Paul A. Hill utilized a three-phase needs assessment framework to determine how to best deliver relevant programming to residents. The researchers noted that as community problems become increasingly complex, Extension organizations must adapt to ensure they are meeting the specific needs of the populations they serve.
By gathering data from a sample of 1,043 Utah residents, the study pinpointed four specific priority issue areas. These include environmental quality, conservation capacity, community development, and agriculture and food safety. The findings suggest that Extension programs should focus resource allocation toward these specific sectors to maintain relevance and impact.
Framework for Monitoring Needs
To address these emerging needs, the researchers recommended that Extension implement a formal needs assessment framework. This framework would allow the organization to monitor shifting issue areas over time, ensuring that programming remains responsive to the evolving demands of Utah communities.
By using such a framework, the study suggests that Extension can better align its resources with the most pressing issues identified by the public, thereby increasing the quality and relevance of its outreach efforts.
Internal Organizational Risks
While resident needs focus on environmental and community issues, internal assessments reveal different challenges for the organization. A 2023 risk assessment conducted at Utah State University Extension evaluated the agency's organizational capacity and identified significant internal pressures.
According to the report, the highest risk facing USU Extension is related to the recruitment and retention of employees. This finding highlights a critical vulnerability in the organization's ability to maintain the workforce necessary to deliver its mission.
Strategic Planning and Capacity
Beyond recruitment and retention, the assessment identified other noteworthy risks that could impact the agency's performance. These include internal conflicts and low employee morale.
Researchers Lendel K. Narine and Andree’ Walker Bravo noted that the results of this risk assessment should be used to inform strategic planning within the Extension. They recommended that the organization conduct periodic risk assessments to ensure it maintains the organizational capacity required to develop and deliver impactful programs to the public.
Future Outlook for Extension
The combined findings from these studies suggest a dual focus for Utah State University Extension: addressing the external needs of the community while managing internal human resource risks. While residents seek support in areas like agriculture, food safety, and environmental conservation, the agency must simultaneously address employee retention and morale to ensure it has the stability to meet those public demands.
