Provo City issued a scam alert on October 6, 2026, regarding a phone scam involving individuals impersonating members of the Provo City Planning Commission.
According to the city, these callers claim residents owe unpaid or underpaid city fees and request payment over the phone.
City officials stated that these calls are scams and emphasized that Provo City will not call to solicit payments over the phone.
Residents are advised not to provide payment or personal information if they receive such a call. If an individual has already provided payment information, the city recommends contacting a bank or card issuer immediately and visiting provo.gov/police to file a report.
Questions regarding this matter can be directed to customer service at 311 or (801) 852-6000.
