Utah officials have filed a lawsuit against telehealth company Hims & Hers, alleging the provider charged consumers without their consent and shared private health data. The legal action, launched jointly by the Utah Attorney General and the Utah Department of Commerce’s Division of Consumer Protection, seeks to address allegations of unauthorized billing and privacy violations.
Allegations of Unauthorized Charges
The lawsuit, announced by the Utah Attorney General's Office on July 29, 2026, targets the telehealth company for practices that allegedly violated consumer protection standards. According to the Office of the Utah Attorney General, the company is accused of charging consumers without obtaining proper consent and for the unauthorized sharing of private health information.
State Enforcement and Protection
The legal action involves a coordinated effort between the Utah Attorney General and the Division of Consumer Protection. The Division of Consumer Protection, which operates under the Utah Department of Commerce, is tasked with strengthening trust in Utah's commercial activities by protecting consumers through education and impartial enforcement. By joining this legal action, the state aims to hold the telehealth company accountable for how it manages sensitive patient data and billing processes.
Broader Consumer Protection Efforts
The lawsuit against Hims & Hers comes as Utah continues to pursue legal recourse in several high-profile consumer protection cases involving data privacy and deceptive business practices. The state's regulatory bodies have been active in securing settlements and pursuing litigation to protect Utah residents from corporate misconduct.
Recent Legal Settlements
In recent months, the Utah Attorney General’s Office and the Division of Consumer Protection have been involved in multiple multi-state settlements. For example, on July 27, 2026, the state announced it would receive $461,688 from an $18 million multi-state settlement related to the 23andMe bankruptcy. Additionally, on July 8, 2026, the state was slated to receive $482,183 in a multi-state settlement with Block Inc. regarding deceptive practices on Cash App.
Ongoing Regulatory Oversight
The ongoing litigation against Hims & Hers represents the latest effort by Utah's consumer protection agencies to monitor and regulate the rapidly evolving telehealth industry. The state continues to utilize its enforcement powers to ensure that digital health platforms adhere to strict privacy and billing regulations to protect the interests of Utah citizens.
