A pilot partnership between the International Rescue Committee (IRC) in Utah and WelcomeNST has launched neighborhood support teams to help refugee families overcome barriers to self-sufficiency. These teams work alongside professional case workers to assist families in acclimating to life in Utah through various forms of community support.
The initiative involves volunteers who undergo training and background checks to be paired with refugee families. Typical volunteer activities include assisting with grocery shopping, attending doctors' appointments, navigating the local transportation system, and practicing English.
One volunteer, Cathy Christensen, participated in a team that supported Furaha, a single mother of two from the Democratic Republic of Congo. Furaha requested support for English practice, job preparation, and navigating community resources for her children. Through the program, the volunteer relationship evolved into a friendship.
Christensen noted that language barriers presented a significant challenge, yet she utilized a culturally sensitive approach to support the family. She observed that the relationship served as a crucial resource for the family as they worked toward their specific goals.
Innie, a caseworker at the IRC, stated that the support teams act as mentors and friends, helping clients settle faster than they would without such support. Clients have expressed appreciation for the assistance provided by these teams.
WelcomeNST originally launched in response to the 2021 evacuation of Afghan nationals fleeing government instability. The organization has since expanded to pair local teams with refugee families across 38 states, including efforts in Utah.
The IRC in Utah continues to partner with WelcomeNST on this pilot volunteer project. Individuals interested in organizing local community support for refugee families can reach out for more information.
