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Entrata Introduces Entrata Pro AI Capabilities at September 14 Summit

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Entrata Introduces Entrata Pro AI Capabilities at September 14 Summit
Photo via entrata.com
Entrata introduced Entrata Pro at its annual summit on September 14, providing new AI capabilities across its operating system. The platform allows multifamily operators to build AI agents, manage AI usage, and analyze business performance.

Key takeaways

  • Entrata Pro was introduced on September 14 at the annual Entrata Summit.
  • The platform includes ELI Console, Agent Studio, Analytics, and AI Admin.
  • The new tier supports the company's vision for Autonomous Property Management.
  • Entrata Pro works across both the Operations and Resident Experience Platforms.

Entrata announced the launch of Entrata Pro during its annual Entrata Summit on September 14 in Lehi, Utah. The new elevated agentic platform tier introduces advanced AI capabilities across the Entrata OS to assist multifamily operators.

Entrata Pro incorporates four specific capabilities: ELI Console, Agent Studio, Analytics, and AI Admin. These tools function across the Entrata Operations Experience Platform (OXP) and Resident Experience Platform (RXP), connecting AI across systems used for leasing, renewals, maintenance, and payments. According to CEO Adam Edmunds, the platform aims to move toward Autonomous Property Management by combining existing company data and processes with AI agents to increase efficiency while maintaining user control.

The platform offers several specialized tools for property management. The ELI Console enables users to ask questions in plain language to receive answers based on company data, citing specific sources. Agent Studio allows operators to build and manage conversational or operational AI agents using standard operating procedures and specific brand tones. Additionally, Analytics combines structured and unstructured data to surface trends and activity, while AI Admin provides centralized oversight, including an audit trail of AI interactions and cost tracking by group, model, property, or owner.

Entrata is an operating system for multifamily communities that has been providing property management software since 2003. The company currently serves millions of residents across various communities globally.

For more information regarding Entrata Summit 2026 or the company's product suite, details are available at entrata.com.

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