Lehi City has introduced Lehi Connect, a new communication platform intended to help residents stay informed and connected with the city. According to a notice on the city's website, the platform serves as a centralized location for residents to receive important updates, access city resources, and communicate with city staff.
The platform allows residents to receive timely information concerning city services, utilities, road projects, recreation programs, events, and community notifications. Users can personalize their experience by selecting specific topics of interest and choosing to receive updates via email, text message, or phone call.
Lehi Connect includes tools for customized notifications based on interest, direct communication with city staff, and utility account information. The city can also use the platform to send targeted messages to specific geographic areas, such as notifying residents in a particular neighborhood about a utility issue or road closure.
Lehi City is transitioning from Everbridge to Lehi Connect for emergency notifications. However, officials noted that residents will continue to receive emergency notifications, such as reserve 911 alerts, directly from Central District Dispatch. These emergency notifications are sent independently by Dispatch in collaboration with fire and police agencies and are separate from the Lehi Connect platform.
Anyone can create a Lehi Connect account, including renters, children, spouses, and other household members who do not pay utilities. Residents who pay utilities in Lehi City already have an account available through the platform and can sign in to customize their communication preferences by providing a phone number and email address.