The infusion therapy and laboratory service departments at Utah and Valley Hospital in Provo are currently closed, according to Intermountain Health, but both facilities are scheduled to reopen this Saturday at 8 a.m. The closure affects outpatient services ranging from chemotherapy treatments to routine blood analysis.
Infusion Therapy Services Available
The infusion therapy department, located at 396 West Cougar Boulevard in Provo, provides a variety of specialized outpatient therapies. According to Intermountain Health, the center offers advanced cancer treatments through chemotherapy and immunotherapy, as well as antibiotic therapy for serious infections.
In addition to cancer care, the facility manages hydration therapy for restoring fluids and electrolytes, blood transfusions for conditions such as anemia, and anti-emetic and anticoagulant therapy for nausea prevention and clot management. The department also provides specialized procedures including therapeutic phlebotomy and PICC line care.
Patient Requirements for Infusion Care
Patients seeking infusion care at the Provo location are advised by Intermountain Health to contact the department via 801-357-7341 or 801-442-0764 to confirm requirements. While many insurance plans cover these therapies, most patients require a referral from their doctor.
Intermountain Health noted that when attending appointments, patients should bring a valid ID, an insurance card, and any medications or specific instructions provided by their healthcare provider. The center utilizes advanced safety protocols and holds accreditations from leading organizations to support its care standards.
Laboratory Testing and Diagnostics
The laboratory services department at Utah Valley Hospital, located at 1157 North 300 West in Provo, is also currently closed until its scheduled Saturday morning reopening. This department provides a wide array of diagnostic testing, including blood analysis, chemistry, cytology, urinalysis, and surgical pathology.
Intermountain Health offers several outpatient laboratory services, including phlebotomy and advanced PCR and molecular-based testing. The hospital's lab specialists work to integrate results directly into the patient's medical record so that care teams have access to the most current information for developing treatment plans.
Expanded Laboratory Access Options
Intermountain Health has expanded its reach through an extensive network of lab centers and draw stations. Notably, the organization now offers at-home lab draws, allowing patients in certain parts of Utah and Nevada to have their laboratory samples collected in a home setting.
For those utilizing the laboratory services, walk-ins are accepted during open hours without the need for a prior appointment. When preparing for blood tests, patients are advised to wear clothing that allows easy access to the forearm, as phlebotomists typically draw blood from a vein in the arm. In some instances, specialized technology is used to assist phlebotomists in locating veins for safer and more accurate draws.
Digital Tools and Preparation
Patients can manage their medical information through the Intermountain Health patient portal app, which allows users to view new lab results, read provider notes, and reference historical data. This digital tool is designed to provide a convenient way for patients to monitor their health outcomes.
For certain diagnostic needs, doctors may instruct patients to collect urine or stool specimens at home using special containers provided by the clinic. While many tests require no preparation, some specific laboratory work may require fasting, which involves avoiding all food and drink after midnight on the night preceding the test.
Nearby Laboratory Locations
In addition to the Provo hospital, the Orem Community Hospital Outpatient Lab, located at 331 North 400 West in Orem, is also currently closed and will reopen Saturday at 8 a.m. Intermountain Health remains contracted with most major insurance plans for laboratory testing services.
