Intermountain Health is utilizing oncology nurse navigators to guide cancer patients through the emotional and logistical complexities of treatment, a program designed to improve patient outcomes and reduce emergency department visits.
The nurse navigation programs, which are available across several types of cancer care, aim to provide a central point of contact for patients facing difficult medical decisions. According to KSL News, these navigators work with patients early in the process, helping them understand treatment options and connect with resources such as childcare, transportation, or financial assistance.
Oncology nurse navigators, a team of registered nurses with specialized training, often reach out to patients within 24 hours of an initial diagnosis. As KSL News reported, the role involves much communication over the phone to alleviate fear during waiting periods and assist with the anxiety associated with treatment appointments.
Intermountain Health also provides various educational resources for managing specific cancer-related stressors, such as 'scanxiety'—the stress and uncertainty surrounding breast cancer screenings. Additionally, the health system has engaged in community partnerships, such as a collaboration with the Las Vegas Raiders to honor four young cancer patients.
The healthcare provider continues to offer specialized care through various regional facilities, including Sevier Valley Hospital in Richfield and Park City Hospital. These locations provide 24/7 emergency services with a goal of seeing patients within 30 minutes of arrival.
