The Utah Transit Authority will offer zero fare systemwide from Oct. 16 through Oct. 18 to accommodate upgrades to its fare collection system. During this period, riders will not need to pay a fare to use UTA services.
The agency is modernizing its fare collection software and hardware to provide a faster, more convenient, and flexible payment experience. These upgrades are intended to create a foundation for additional payment options and new rider benefits.
Future enhancements include enhanced FAREPAY Card connectivity, allowing riders to sync and manage accounts online and at ticket vending machines. The upgrades also aim to provide frequent-rider savings through fare capping, where users benefit the more they ride.
Additional upgrades are designed to provide simple, smart, and secure account management, helping riders protect balances if a card is lost or stolen. UTA also intends to enable future payment flexibility by accepting credit cards, debit cards, and mobile wallets on smartphones and wearable devices as direct payment methods.
The upcoming zero fare weekend follows a previous system improvement pause on fare collection that took place Sept. 18-20.
FAREPAY account customers should log on to the upgraded system at farepay.rideuta.com beginning Monday, Oct. 19, to update user passwords, security information, and payment information. UTA will announce specific fare process and hardware upgrades on its website and social media as they occur.
