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Huntsville Town Restores Online Billing System After Technical Issues

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Huntsville Town Restores Online Billing System After Technical Issues
Photo via Utah News Staff
Huntsville Town announced that its online billing system is functional again following several weeks of technical issues. The town addressed concerns regarding failed autopay transactions and late fees caused by the outage.

Key takeaways

  • The Huntsville Town online billing system is back online after several weeks of technical issues.
  • Some autopay accounts did not process payments last month.
  • The system is designed to pay the full account balance once a payment is processed.
  • Residents can contact the town to have late fees removed if they were caused by the system outage.

Huntsville Town has restored its online billing system following several weeks of technical difficulties and support efforts, according to a notice on the town's website.

Some autopay accounts failed to process transactions during the previous month due to the system issues.

Because the system is designed to pay the full account balance, any unpaid balances from the previous month should be settled when the current month's payment is processed.

While late fees have been removed from many affected accounts, residents who notice a late fee resulting from this issue can contact waterbilling@huntsvilleutah.gov or call the office at 801-745-3420 to request removal.

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CityHuntsville
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