Lehi City is moving its emergency notifications from Everbridge to Lehi Connect, according to a September 3 report by the Lehi Free Press. The shift comes as National Preparedness Month begins, offering residents a new way to receive emergency notices and city updates.
Lehi Connect, which was introduced on Aug. 12, serves as a broad communication platform for more than just emergency alerts. Residents can choose to receive updates on specific topics, such as road work, power outages, library programs, and city events. The system can also target specific geographic areas to notify people affected by local issues like neighborhood road closures or utility problems.
While Lehi Connect handles city-specific communications, certain alert channels remain unchanged. Emergency notifications sent directly by Central District Dispatch, often referred to as reverse 911 alerts, will continue through their existing process. Additionally, wireless emergency alerts issued by authorized government agencies may appear automatically on compatible cellphones independently of the Lehi Connect subscription.
Lehi utility customers will automatically receive essential communications through the system, including notices regarding billing reminders, water leaks, service interruptions, and road projects. Other residents, such as spouses, children, or renters who do not pay a Lehi utility bill, can create their own accounts using a phone number and email address.
Residents can access the platform through the city website at lehi-ut.gov by selecting Lehi Connect under the Living in Lehi menu. The city's Emergency Management office recommends that households prepare to be self-sufficient for at least three days following a disaster and suggests that residents review their contact information to ensure messages reach the intended recipients.
